General

What's Climatize?

How does Climatize work?

How much can I invest?

Can I designate a beneficiary?

What are the tax implications of a Climatize investment?

What happens if Climatize shuts down?

Sign Up Flow

The sign up flow confused me. What's going on here?

Why can’t you just charge the contribution to my credit card?

Is my account information secure?

Investing on Climatize

What fees does Climatize charge?

What is the historical performance of the projects on Climatize?

Are there any projects available to invest in right now?

Is my investment liquid (i.e. can I sell my investment position before the investment term elapses)?

Are returns guaranteed?

What if the investment underperforms?

What if a borrower defaults?

What if the project goes into bankruptcy?

What does my payback schedule look like for an investment?

What happens if a project doesn’t meet the total investment goal by the stipulated date?

Can I cancel my investment?

Yes. You may cancel your investment at any time from when you complete your investment up until 48 hours before the offering closes on the platform.

If you choose to cancel, your funds will be returned to you. Refunds are typically processed within 5 business days.

Once the offering closes and your investment has been issued, it can no longer be canceled.

If you are experiencing extenuating circumstances, please contact us at support@climatize.earth and we will do our best to assist you.

Investing on Climatize

Can I decrease my investment amount?

Who vets the borrowers to make sure they are credit worthy?

What security is there for the investments?

What entity is collecting the investment returns from borrowers and paying out investors?

Can anyone invest in projects on the Climatize platform?

Where can I obtain my monthly statements or 1099-INT?

Projects

What types of renewable energy projects can I invest in?

How can I get updates about my investment?

Can I invest in projects and make a return?

How are projects selected?

Where are projects located?

Data & Privacy

What do you do with my credit card and bank account information?

How is my information processed and who has access to it?

Is my payment transaction secure?

Referral Program

What is the $50 referral program?

How does Climatize’s Referral Program work?

What qualifies as a successful referral?

How do I find and share my referral code?

How do I apply a referral code?

How do I know if someone used my referral code?

How is referral credit applied?

Can Climatize modify or end the referral program?

Common issues with referrals

I forgot to enter a referral code. Can it be added later?

Does the referral bonus change?

Where can I see my referral credit?

Do referral credits accumulate? Can they be combined?

Are there different types of referral campaigns?

Are there any restrictions on sharing referral codes?

Are referral credits taxable?

Can referral credit be withdrawn as cash?

Where can I learn more?

Need Help?

I’m experiencing technical issues

I have more questions

I want to share my opinion and give feedback about the app.